I bought my cup from Buc-ee's in Kentucky, and the straw will not stay in. I've tried putting the straw in several ways, but it still comes out.
Hi Eva, thank you for your feedback. We're sorry to hear about the issue with the straw. Please contact our support team so we can assist you with a replacement or solution. We want you to enjoy your tumbler!
Email: info@katydid.com
Love this hat and the quality of it!
Hi Beverly! We're so happy you love the hat and its quality. Thanks for your lovely review!
My daughter is so happy when she is tan and she will love this hat when I give it to her.
Hi there! We're so glad you and your daughter love the hat. Hope she enjoys it and continues to shine when she's tan! Thanks for your kind words.
Loveit
We very much appreciate you leaving a review for our "Can I Bring My Dog?" hat.
I hope you keep enjoying your hat!
Super cute and totally me! Can’t wait to wear this as the matron of honor on a bachelorette trip soon!
We are so delighted to know you are enjoying the hat Hannah!
Thank you for taking the time to leave a review . Enjoy the bachelorette trip!
Best of wishes to the bride to be. <3
Already have some strings hangjng off and just got them a week ago.
We very much appreciate the positive rating, and would like to help resolve this for you, Megan.
Please reach out to our customer service for further assistance.
I received this bag as one of the 10 for $60 promotion and it is really cute. I'm starting my Christmas shopping early and this bag will make one of my friends very happy.
Hi Melissa! We're so glad you love the bag and that it will make a great gift. Thank you for sharing your kind words and happy early Christmas shopping!
So cute! Love this!
We are so pleased to hear you are loving our hats! Thank you so much for the wonderful review Kristin.
The hat is exactly as pictured and arrived quickly. I do wish it was a fitted cap with a cloth closure, but I loved the message and design.
Hi Anne! We're glad you love the hat and appreciated the quick delivery. Thanks for your feedback Enjoy wearing it!
This are so adorable!
We very much appreciate your kind reviews Rhiannon.
Thank you so much for choosing KATYDID. <3
My daughtet loves the slippers! They are so cute on her and she says they are so comfy!
I love the hat! It is so cute, funny and great quality!
Hi Tiffany! We're so happy you love the hat. Thanks for sharing your kind words and support. Enjoy wearing it!
Great quality
Hi Jennifer! We're so glad you love the hat and appreciate the quality. Thanks for sharing your review!
My crossbody bag is broke! I only used it like 6 times and the bottom right slasp pulled away from the purse! Im so mad i loved this bag!!!
Hello Bonny!
I apologize for the defective item you received and would be glad to further assist you with this matter.
Please reach out to our customer service via email.
Thank you
I love the hat. It’s super cute. My only reservation is the velcro closing. A snap back hat is great for us ladies with thick curly hair. The velcro is not always as easy to take off without losing some hair
This bag is the perfect size for all my essentials and it is lightweight and is really cute. I got a lot of compliments on it.
I love these slippers, bought them over three years ago and still holding up! Please bring them back into stock so I can get some for my sister!!
