Music Girl Icons Drink Tumbler

I wrote a review a couple weeks ago stating this company was not helping me to get resolution on a handle that broke off a 40 oz. tumbler. My attempts to reach them went unanswered for days, until I wrote the review. Apparently the main individual handling customer service was out sick and was unable to respond to my inquiries. Well...fast forward! I have been taken care of. They were very nice and handled the situation with the expertise I would want in any CS related business. It's tough to keep everyone satisfied, but they performed well when the need was present. I appreciate their help in the resolution and wish them nothing but the best in all their future endeavors.

I bought my cup from Buc-ee's in Kentucky, and the straw will not stay in. I've tried putting the straw in several ways, but it still comes out.

I absolutely LOVE my cup!! The only issue is the straw randomly keeps coming out of the lid. I bought it at the new Buc-ee’s in Buckeye, Arizona. Is there a way to get this issue fixed?

Love it. Keeps my drinks cold.

got two. one for me one for gift